This CPO regrets that product management exists | Tom Verrilli (CPO of Whatnot)
Lenny's Podcast · 1:24:58 · 2 days ago
Product management operates most effectively as a high-leverage, lean function rather than a bureaucratic layer. By integrating product decision-making directly into engineering and design workflows, organizations can avoid creating unnecessary dependencies, relying instead on data-driven, hands-on execution that favors direct problem-solving over internal political alignment.
- Organizational bloat — Hiring PMs just to fill standard headcount ratios prevents engineers and designers from practicing the skills required for independent, high-quality decision-making .
- Technical autonomy — Building products works best when technical staff possess enough user context to make decisions without needing a manager to intermediate the process .
- Hiring filters — Candidates who prioritize political maneuvering or managing stakeholders are seeing declining value; focus instead on those who demonstrate both big-picture systems thinking and rapid, hands-on execution .
- Management model — Discard the hands-off "get out of their way" mindset in favor of "verify then trust," where leaders stay involved in the technical details to maintain an accurate understanding of ground truth .
- Accordion strategy — Maximize output by using a rhythmic work cycle:
- Expand — Zoom out to define strategic goals and long-term vision .
- Contract — Zoom in to build, ship, and test the smallest viable version .
- Data accessibility — Tools that allow non-engineers to query code and data directly eliminate the bottleneck of needing support teams for simple validation, allowing teams to move with greater velocity .
- Market fit — A strong product-market fit acts as an anchor that can keep a business growing even when organizational leadership is chaotic or ineffective .
- Data nuances — Aggregated averages often mislead; it is vital to investigate the outliers and individual user cases that represent the core value of a feature rather than just looking at broad metrics .
How can engineering teams evaluate if they are over-relying on product managers to facilitate decisions? What are the indicators that an organization has drifted from product-led growth into performing product theater?